Priscilla Jade Lingerie

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FAQs

Measuring Your Bra Size

Step 1: Measure your underbust. Hold the tape measure firm and straight around your body. Step 2: Next, measure over the fullest part of your breasts, across the nipples and around the back. hold the tape measure loosely and straight across the body. Subtract the band size (step 1) from the bust measurement (step 2). This number is your the letter of your cup size.

Size Guide

Panty Size              32/S                  34/M               36/L                 38/xL           40/xL

Bra Size                  32/S                  34/M                36/L                 38/xL           40/xL

Cup Size                     A                        B                        C                        D

Pajama Size          0-2/S                2-4/M               6-8/L             8-10/xL           

Return Policy

We hope you enjoy your purchase; however, we understand that sometimes there may be a need to return/exchange an item. That’s why we offer our easy 30-day* 100% satisfaction guarantee.

Please make sure all tags and packaging are intact, and that items are packaged to protect their shape. We also ask that you return items in a protective box/envelope to ensure a full credit.

 

We're sure you expect the panties you buy from Priscilla Jade Lingerie to be in brand-new pristine condition. That's why we request that, if you're unsure about your purchase, you try your new panties on only over your own clean underwear. All returned panties and other items with a crotch are closely examined and tested: we never put previously worn underwear back into our inventory. If we believe an item has been tried on or worn, we cannot accept it as a return.

 

We are committed to selling only brand-new, pristine items. So, for the peace of mind and health of all our customers, we reserve the right to refuse returns on items that may not meet hygiene and health regulations. 

Privacy Policy

Priscilla Jade, Inc. maintains a strict privacy policy and any personal information you share with us is kept absolutely private and used by us alone to provide you with the best possible service. Your credit card information is securely transferred and maintained. Priscilla Jade, Inc. uses SSL encryption to protect your credit card and other confidential information. We do not make any customer information available to any other vendor or organization. We never sell, rent, or trade e-mail addresses with any other company.

Shipping Policy

Priscilla Jade, Inc. ships within the U.S., Europe and other countries via USPS. Please allow 5 to 7 business days.  Items that are cut to order please allow up to three weeks before delivery as they are cut to order and take time to make. For shipments to Alaska and Hawaii, please allow a few extra days for your shipment to arrive.

Care for your Intimates

We recommend that our products are dry cleaned. However, you may machine wash cold on gentle cycle or hand wash cold and lay flat to dry.

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